eMarket PH app icon eMarket PH
Account Deletion

Request Account Deletion

Users can request deletion of their eMarket PH account from inside the app or by contacting support. This page explains what is deleted, what is retained temporarily, and how to submit a request.

Effective date: July 16, 2026 Company: eMarket PH Built by: Garry Earl Lontes

Delete Your Account From the App

1
Open eMarket PH and sign in.

Use the same account that you want to delete.

2
Go to Profile.

Open the profile screen, then choose the account deletion option.

3
Submit the deletion request.

You may add an optional reason. Once submitted, public listings are hidden and the account is marked for deletion review.

Request Deletion by Email

If you cannot access the app, email us from the email address connected to your eMarket PH account.

  • Use the subject: Account Deletion Request.
  • Include your registered email address and phone number.
  • Include your display name or username, if available.
  • Do not send passwords or sensitive financial information.

Email support

emarketph.sup@gmail.com

What Will Be Deleted or Hidden

  • Your public profile will be marked for deletion.
  • Your active public listings will be hidden from the marketplace.
  • Personal account fields are scheduled for deletion review.
  • Device tokens and ordinary app access are disabled or removed where applicable.

Temporary Retention for Safety Review

Some data may be retained for up to 30 days after a deletion request so eMarket PH can review fraud, safety reports, disputes, chargeback-like complaints, policy violations, or legal requests.

Reports, chat records, listing history, verification records, and audit data may be retained longer only when required for safety investigations, dispute handling, or legal compliance.