eMarket PH
This policy explains how eMarket PH collects, uses, protects, and retains information when people use the eMarket mobile marketplace app.
We collect account information including username, email address, phone number, password, birthday or age information, profile photo, and location details. Seller verification may include valid ID images and a camera selfie.
We also collect listings, listing photos, reports, favorites, messages, device notification tokens, app activity, analytics, crash logs, and approximate or precise location when needed for nearby marketplace features.
eMarket PH does not process, handle, or store payment information for buyer-seller transactions. Payment method, meet-up arrangement, delivery, and transaction completion are arranged directly between buyers and sellers outside the app.
We do not sell, trade, or rent personal information. Data may be shared with other users when needed for marketplace interaction, with trusted service providers that help operate the app, or when required by law or government authorities.
eMarket PH uses Firebase and Google services for authentication, database, storage, messaging, analytics, crash reporting, app integrity, and ads. Google AdMob may process device identifiers, app activity, diagnostics, and ad interaction data according to Google policies and device settings.
We retain account data while an account is active. If account deletion is requested, the account is marked for deletion and public listings are hidden. Some information may be retained for up to 30 days for safety, fraud prevention, report review, dispute handling, and legal compliance before deletion review is completed.
Listing data, reports, and chat history may be retained where needed for investigations, dispute resolution, or legal obligations.
Under the Philippine Data Privacy Act of 2012, users may request access, correction, deletion, or objection to processing of personal data, and may file a complaint with the National Privacy Commission.
We use safeguards such as secure login, HTTPS/TLS transmission, Firebase security controls, and restricted database access rules. No internet service is completely risk-free, so users should keep login credentials private and use strong passwords.
eMarket PH is not intended for children under 13. Seller verification is limited to users who are 18 years old or older. If you believe a child created an account, contact us so we can review and remove the account where required.
We may update this Privacy Policy from time to time. When changes are made, we may notify users in the app or by email. Continued use of eMarket PH after changes are posted means the updated policy applies.